Privacy Policy

Who we are

Sterling Commercial Finance Limited are Commercial Finance Brokers based at Sterling House, Unit 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG. Contact Telephone Number 0115 9849800.  We act as a Commercial Finance Broker for our customers. Sterling Commercial Finance Limited are Authorised and Regulated by the Financial Conduct Authority. FRN 733615

What data do we collect?  

Our Company collects the following data:

  • Title, names, date of birth, gender, nationality, civil/marital status, contact details, addresses and documents that are necessary to verify your identity
  • Employment and remuneration information, (including salary/bonus schemes/overtime/sick pay/other benefits), employment history
  • Bank account details, tax information, loans and credit commitments, personal credit history, sources of income and expenditure, family circumstances and details of dependents
  • Any pre-existing mortgage products and the terms and conditions relating to these

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or other communication methods for our services
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Use or view our website via your browser’s cookies
  • Complete a fact find or Lender application form

Our Company may also receive your data indirectly from the following sources:

  • Lender application forms

Special Category Data

In the course of your interactions with Sterling Commercial Finance Limited you may share information that is classified as ‘Special Category Data’. This could include data about:

Race; Ethnic origin; Politics; Religion; Trade union membership; Genetics; Biometrics; Health; Sex life; Sexual orientation.

Where you do share information relating to any of these categories e.g., when you may share information about your health or a characteristic of vulnerability Sterling Commercial Finance Limited will always seek explicit consent from you to store and process such information.

How will we use your data

Sterling Commercial Finance Limited collects your data so that we can:

  • Process your application and manage your request
  • Approach Third Party Lenders on your behalf to obtain quotations for Commercial Finance Products.
  • Complete Third-Party Lender’s Applications Forms on your behalf.
  • Keep you up to date with our services and the latest finance products available in the Market.
  • Invite you to seminars held by Sterling Commercial Finance Limited.
  • Email you with special offers on other products and services we think you might like.
  • To monitor the performance of our products and services to ensure consumer outcomes are being achieved.

We may pass your data to Lenders, such as Banks and Credit Unions etc, to provide you with offers of products suitable to meet your customer requirements.

When Our Company processes your data, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We will not disclose your information to any company outside of Sterling Commercial Finance Limited except for the above purposes and to help prevent fraud or if required by law to do so.

How do we store your data

All the personal data we use is controlled by Sterling Commercial Finance Limited in the UK, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union, but will or may be transferred outside of the European Union.  This will be done in full compliance with GDPR.  No 3rd parties have access to your personal data unless the law allows them to do so.  We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. Please contact us if you require more information on this framework.

Your data is stored electronically on our cloud encrypted server. Our server is based in the UK.

We are required under regulation to keep your basic personal data, such as name, address and contact details for a minimum of 6 years, or as long as it is required for the purposes for which it is given, after which time it will be destroyed either by secure shredding or removal from our servers.


Sterling Commercial Finance Limited understands that with the introduction of the Consumer Duty, it is likely the level of communications issued by our business will increase. This will be necessary to support customers to understand the products and services offered and to provide support to customer throughout the lifecycle of the relationship.

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

What are your data protection rights?

Sterling Commercial Finance Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Telephone: 0115 9849800

Or write to us at: Sterling House, Unit 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG.


Sterling Commercial Finance Limited uses cookies to track and test customer engagement and actions throughout the customer journey or customer communications. Sterling Commercial Finance Limited understand that under the Privacy and Electronic Communications Regulation (PECR) opt-in consent is required when these types of cookies are used.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit

How do we use cookies? 

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use? 

There are several different types of cookies; however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites 

Sterling Commercial Finance Limited’s website may contains links to other websites. If you click on a link to another website, our privacy policy no longer applies, and we recommend you review that sites privacy policy to establish how they will process your data.

Changes to our privacy policy 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th December 2023.

How to contact us 

If you have any questions about Our Company’s Privacy Policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Telephone: 0115 9849800

Or write to us at: Sterling House, Unit 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG.

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at